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Five subjects, one approach: what to actually do on the day it matters. Choose a shelf below, or read straight down the list.
Difficult conversations
The conversations most people postpone for months: the opening sentence, the moment it goes sideways, and the way to close without anybody having to lose.
3 titles
Difficult conversationsSay the Hard ThingOpening a conversation you have been avoiding$14.0082 pages
Difficult conversationsThe Meeting That Should Have Been an EmailRedirecting a conversation before it wastes an hour$14.0074 pages
Difficult conversationsAsking for the RaiseA short script for a conversation most people postpone for years$15.0088 pages